Multifaceted perspectives

You will be a core member of the Von Ardenne North America Service Team to provide world-class service to customers for our sophisticated vacuum coating equipment. The role is based and located in Perrysburg, Ohio.

Taking responsibility together
  • Create, process, and evaluate notifications via SuperOffice ticket system
  • Generate commercial documents including quotes, order confirmations, invoices, etc.
  • Maintain data in the SAP system
  • Review and process expense reports, timecards, and required paperwork for Field Service Engineers and Project Managers
  • Key User of SAP4HANA Service Module
  • Provide backup support for Spare Parts Coordinator
  • Perform general office administration tasks as needed
  • Other duties as assigned



  • 3-5 years of work experience in providing superior customer service, preferably in a high-volume manufacturing operation, and demonstrated ability to focus and solve problems.
  • Associate degree or equivalent work experience in related discipline
  • Proficient skills in MS Excel
  • Excellent communication and interpersonal skills
  • Ability to work in a fast paced environment
  • Organized with the ability to define your priorities
  • Trustworthy and self-confident team player



  • Preferred Bachelor’s degree in a business, science or engineering related discipline
  • Very good command of spoken and written English, speaking German is a plus
  • The ideal candidate would possess knowledge of thin-film semiconductor PVD coating, high-volume manufacturing, and development activities for automated deposition equipment, service, and operations.
  • SAP experience desired

Company Paid STD/LTD

Company Paid Life Insurance

Paid Sick Time





401(k) with Company Match

Competitive Wages

Are you interested?

Then we look forward to receiving your application, stating your period of notice. Please apply preferably online via our career portal on our website.

For resumé and any questions please use

Apply now

For reasons of better readability, no gender-specific differentiation is made. Corresponding terms apply in principle to all genders for the purposes of equal treatment.


Application process

Have you found a suitable job offer or would you like to send us an unsolicited application?

Applying to VON ARDENNE is very easy and only takes a few minutes. Here you will find the most important information about our application process.

You can easily submit your application in our online portal. Please upload your informative CV as well as your references and a cover letter. We first review your application in our HR department and then in the relevant department.

Our first meeting usually takes place as an online meeting. In this initial exchange, you and your future manager will get to know each other. During the interview, you will have the opportunity to learn more about the position and the company.

During a personal interview on site, you will learn more about our location and your future workplace. In this in-depth exchange, we discuss all the requirements and framework conditions for the job. Of course, we will also answer all your questions.

Note: If you apply for one of our apprenticeships, an aptitude test will follow at this point.

Once we have decided to work with each other, you will receive a binding contract offer. We will present all conditions and benefits to you in a joint discussion. Now you can get started at VON ARDENNE!


We want your start at VON ARDENNE to be successful from the very beginning.

In our onboarding program, you will receive a comprehensive overview of our company in addition to your professional induction.

As part of the contract handover, you will receive a checklist to prepare your start at VON ARDENNE. We will also provide you with the access data for your employee account, which you can already use from the comfort of your own home. Here you can prepare for your first day at work, e.g. upload a photo for your employee ID card.

The first working day starts together for all new employees. At interdepartmental informational events, you will get an overview of the company and can make initial contacts. You will also receive your technical equipment on your first day of work.

Now the technical training starts. During the initial period, your individual on-the-job training plan will provide you with an orientation on all subject areas and the relevant contact persons. If you have any questions or need help, your manager and the team are always available to advise you. In addition, we offer a variety of formats for networking and knowledge sharing.

In the course of joint discussions, we provide mutual feedback regarding your entry into the company. Even after your onboarding, we remain in constant communication. In our annual development meetings, we regularly talk about your career prospects and additional development steps at VON ARDENNE.

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Human Resources - VA

Am Hahnweg 8
01328 Dresden