Overview

First-class technology, quality and productivity are the key to your success and an integral part of our plants.

VON ARDENNE equipment is used in more than 50 countries. We have installed over 550 coating lines worldwide and support them from our local service locations or our headquarters in Dresden. For questions or issues of any kind, we assist you by phone, personally on site or by remote support.

Comprehensive support for your coating systems

over their entire service life

Worldwide at your side

with local service sites

Broad product portfolio

so that you get everything from a single source

Quick Links

Local Service Upgrades Training Spare Parts Digital Service - myVA

Local service

At our headquarters in Dresden we offer:

  • 24/7 hotline
  • Service personnel
  • Service distribution
  • Spare parts management & central warehouse
  • Upgrades & retrofits
  • Technical training & customer training center

​​​​​​​At our service locations we offer:

  • Local service hotline
  • Service personnel qualified by VON ARDENNE
  • Service distribution
  • Spare parts management & local warehouses
  • Upgrades & retrofits for customers on site
  • Technical training

The VON ARDENNE Group service team is available for inquiries of any kind at any time at support(at)vonardenne.biz.

If you have any concerns about spare and wear parts, you can address them directly by sending an e-mail to spares(at)vonardenne.biz.

In order to guarantee prompt support in the event of an error, please use our ProblemReport.

Usefull direct links

Our Online Trimming & ShimmingTool

Upgrades

UPGRADE? WORLDWIDE UP TO DATE.
Technology that keeps up with you.

We ensure for you that our coating technologies are state-of-the-art and continuously improved.

Because we follow the conviction: Today's best technology standard must also be tomorrow's best, so that you can satisfy your customers and investors.

To achieve this, we offer:

Technical Upgrades

to improve throughput

Technology Upgrades

to improve configurations & parameters

Layer stack optimization

to improve your product with the help of our experience

Training in layer stack competence

to best prepare your workforce

Technical Application Center
Sampling. Development. Scaling

Learn more
Training

Skilled Team
Higher Performance

In customized seminars, we provide you with technical know-how tailored to your needs.

Our seminars cover both basic knowledge and in-depth knowledge of the use and operation of the equipment. This knowledge will help you to strengthen your team in everyday life.

Would you like to learn more? Then contact us directly.

We offer the following trainings:

Face-to-Face Training

worldwide or at your site with a practical component

Webinars & E-Learning

conveniently available online

Spare Parts

In the Right Place at the Right Time
Our Service for Spare & Wear Parts

Our coating systems are designed to meet your demands for quality - and above all those of your customers. To ensure that everything runs smoothly, maintenance and optimization of the systems and components is essential.

We pay particular attention to ensuring that spare and wear parts are available in the right quality at the right time and at the right costs.

VON ARDENNE supports you with the help of a comprehensive and customized spare and wear parts package, so that the availability of all required parts is always ensured in sufficient quantity.

In addition, we actively support you in spare parts management, e.g. in the form of framework agreements to achieve cost advantages.

You want to know more? Then contact us directly.

Digital Service
myVA
Customer Portal

myVA combines many digital ser­vices in one user-friend­ly inter­face. 
With the VA App, you can also ac­cess the infor­mation off­line around the clock.

Learn more
Media
Successful kick off: Sustainability Network Dresden meets at VON ARDENNE

On November 22, 2022, VON ARDENNE hosted the first meeting of the Sustainability Network Dresden, which was launched on the initiative of the Dresden…

Digital Solutions for Resource Efficiency in Glass Coating

The recent discussion about climate neutrality and shifting the energy industry towards it is focusing on the development of renewable energy sources.…

Automated process stabilization for glass coating - with VA PROCESSMASTER

In this video, Harald Hagenström, vice president glass, introduces the VA PROCESSMASTER. This tool enables our customers to create complex and…

VON ARDENNE at the AVS 2022 - Key Takeaways

This video provides some insights into the AVS68 in Pittsburgh. Brian Cohen and Daniel Radach from VON ARDENNE North America talk about their…

Coating Equipment for Precision Optical Coatings

A crucial prerequisite for precision optics to function is high-precision coatings that make use of the interference properties and, thereby, provide…

What makes electron-beam assisted PVD coating so special?

The ability to coat a multitude of surfaces with specific materials is extremely important for providing technologies and products for our everyday…

Perovskite PV: Status, Importance and Manufacturing Technologies

Some say that solar energy is the new oil. And perovskite solar cells appear to be the latest technology trend in the industry offering a huge…

What is the most efficient way to melt refractory and reactive metals?

Refractory and reactive metals have extraordinary properties such as resistance to heat, corrosion, and wear. These are extremely interesting…

Magnetron Sputtering: How It Began and How VON ARDENNE Became a Technology Pioneer

What is extremely thin, almost invisible and transforms a piece of glass into a touch screen surface that is easy to clean? Or into a windshield that…

VIDEO: Future Trends in Photovoltaics | Cleantech Conversations

In this first episode of our new series Cleantech Conversations, we have interviewed Jonathan Gifford, Editor in Chief at pv magazine about future…

Contact
Events
17.03.2023 - 18.03.2023
Jobtage Dresden 2023

Dresden, Elbepark

24.03.2023 - 25.03.2023
Meet the robots Dresden 2023

Dresden, Flughafen

29.03.2023 - 31.03.2023
MECSPE 2023

Booth: 14 / E36
Bologna, BolognaFiere

13.04.2023 - 14.04.2023
nPV Workshop Delft 2023

Delft, Technical University

18.04.2023 - 20.04.2023
Bonding 2023

Booth: nn / nn
Dresden, Technical University

Ansprechpartner
VON ARDENNE Service Team

Am Hahnweg 8
01328 Dresden
Germany