Multifaceted perspectives

Wir sind ein super eingespieltes IT-Team und betreiben viele Standardtechnologien hoch integriert. Unsere Anmeldeinformationen werden zentral gesteuert und alle Zugriffe erfolgen SSO - egal ob Windows, Linux, ERP oder PLM. Dazu betreiben wir Systeme und Services mit den neuesten Technologien. Wir nutzen alle Fähigkeiten, die uns ein System bietet, um die Businessanforderungen bestmöglich zu unterstützen. Wir freuen uns auf eine/n Kollegin/en, der es versteht, interne Kunden kompetent zu beraten und zielgerichtete Lösungen anzubieten.

Taking responsibility together
  • Unterstützung der internen IT-Lösungen im Rahmen des 1st- und 2nd-Level Supports
  • Erste Anlaufstelle für alle konzernweit eingehenden IT-bezogenen Unterstützungsanfragen
  • Ausgabe und Wartung nutzerbezogener Hardware
  • Vollständige Erfassung aller Informationen sowie Erstanalyse und Klassifikation von Nutzeranfragen
  • Selbstständige Bearbeitung der Anfragen mit Hilfe bereits bekannter Lösungen oder Handbüchern
  • Pflege und Weiterentwicklung der zentralen IT-Inventardatenbank
Contribute own competencies
  • Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder mehrjährige Berufserfahrung im IT-Service Desk und Netzwerkumfeld
  • Gute Microsoft- und Netzwerkkenntnisse und Kenntnisse aktueller Clienthardware sowie Zubehör (vorzugsweise Windows 10 und Office 365)
  • ITIL-Kenntnisse wünschenswert
  • Analytisches Denkvermögen
  • Fachgerechter Umgang mit komplexen technischen Systemen
  • Hohe Lösungs- und Kundenorientierung, ausgeprägte Kommunikations- und Konfliktfähigkeit
  • Hohes Maß an Flexibilität und Eigeninitiative, auch im Hinblick auf berufliche Weiterbildung
Benefits

Individual development & training opportunities

Company pension scheme

Sports & health offers

Jobticket and Jobbike

Inexpensive breakfast and lunch offers in our company restaurant

Mobile working

Good traffic connection

Employee discounts

Work cell phone and laptop

Performance-related payment incl. Special payments

Family-friendly company (e.g. childcare benefit)

32 days of vacation / Paid time off

Company events

Good conditions for cyclists including parking, changing rooms and showers

Flexible working hours

INTERESSE
Are you interested?

Then we look forward to receiving your application, stating your period of notice. Please apply preferably online via our career portal on our website.

For resumé and any questions please use jobs@vonardenne.biz

Apply now

job description

For reasons of better readability, no gender-specific differentiation is made. Corresponding terms apply in principle to all genders for the purposes of equal treatment.

INFOS

Application process

Have you found a suitable job offer or would you like to send us an unsolicited application?

Applying to VON ARDENNE is very easy and only takes a few minutes. Here you will find the most important information about our application process.

You can easily submit your application in our online portal. Please upload your informative CV as well as your references and a cover letter. We first review your application in our HR department and then in the relevant department.

Our first meeting usually takes place as an online meeting. In this initial exchange, you and your future manager will get to know each other. During the interview, you will have the opportunity to learn more about the position and the company.

During a personal interview on site, you will learn more about our location and your future workplace. In this in-depth exchange, we discuss all the requirements and framework conditions for the job. Of course, we will also answer all your questions.

Note: If you apply for one of our apprenticeships, an aptitude test will follow at this point.

Once we have decided to work with each other, you will receive a binding contract offer. We will present all conditions and benefits to you in a joint discussion. Now you can get started at VON ARDENNE!

Onboarding

We want your start at VON ARDENNE to be successful from the very beginning.

In our onboarding program, you will receive a comprehensive overview of our company in addition to your professional induction.

As part of the contract handover, you will receive a checklist to prepare your start at VON ARDENNE. We will also provide you with the access data for your employee account, which you can already use from the comfort of your own home. Here you can prepare for your first day at work, e.g. upload a photo for your employee ID card.

The first working day starts together for all new employees. At interdepartmental informational events, you will get an overview of the company and can make initial contacts. You will also receive your technical equipment on your first day of work.

Now the technical training starts. During the initial period, your individual on-the-job training plan will provide you with an orientation on all subject areas and the relevant contact persons. If you have any questions or need help, your manager and the team are always available to advise you. In addition, we offer a variety of formats for networking and knowledge sharing.

In the course of joint discussions, we provide mutual feedback regarding your entry into the company. Even after your onboarding, we remain in constant communication. In our annual development meetings, we regularly talk about your career prospects and additional development steps at VON ARDENNE.

JOIN US!
Contact
19.06.2024 - 21.06.2024
Intersolar Europe 2024

Booth: A2 / 220
Messe München
Messegelände 81823 München

 

24.06.2024 - 26.06.2024
ICCG Dresden 2024

Booth: Messe Dresden, Halle 3

02.07.2024 - 05.07.2024
ISSP Kyoto 2024

Booth: Kyoto Research Park, Kyoto 

02.09.2024 - 05.09.2024
PSE Conference Erfurt 2024

Booth: Messe Erfurt

09.09.2024 - 12.09.2024
RE+ Anaheim 2024

Booth: Marriott Hotel / 1317
Anaheim, CA, USA

Human Resources - VA

Am Hahnweg 8
01328 Dresden
Germany

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